Recently, a new mobile phone messaging program in South Africa was released under the name 2go. Many users have been contacting CTL with questions about the 2go mobile messenger when they see CTL's 2go logo for PC netbooks on our website, http://www.2g...
2go PC Accessories for NL1, NL2, UW1, E10, E11 can be found here:
www.ctlcorp.com/v4/c-70-2go-pc-netbook-parts.aspx
WE ARE NOT 2GO MOBILE MESSENGER. If you are trying to find 2go PC to
chat on your phone or to download to chat on your PC, go here:
http://www.2go.co.za/ [1]
We are 2goPC, which is our USA brand for a line of small laptop /
netbook models that cost ...
\N\N2GO PC CONVERTIBLE TOUCHSCREEN ISSUES / NOT CALIBRATED\N\N
\N\NISSUE:\N\N
When using your 2go PC Convertible touchscreen, the input from your
stylus may not match where your cursor is.
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\N\NRESOLUTION:\N\N
Your 2go PC ...
\N\N2GO PC DRIVERS\N\N \N\NISSUE:\N\N
If a device on your 2go PC is experiencing problems or if you have
reinstalled your operating system you will need to reinstall the 2go
PC's device drivers.
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\N\NRESOLUTION:\N\N
There ...
2go PC FAQWhere can I get a 2go™ PC?The 2go™ PC is available through patners listed at www.2gopc.com in the where to buy section and on www.ctlcorp.com.What is the warranty of the 2go™ PC?The 2go™ PC will include a one year, parts and labor warranty. Cont...
2go PC Keys popped off
Issue:
If in the course of using your 2go PC you accidentally pop one of the keys off the keyboard, you may be able to fix the key without replacing the whole keyboard.
Resolution:
Try placing the key back on the keybo...
2gopc SL10 battery pack can be purchased here. (please note the
battery must be swapped by CTL)
http://ctl.net/battery-for-the-2gopad-sl10
\N\N2GO PC SUPPORT\N\N \N\NTECHNICAL SUPPORT\N\N
Additional technical and hardware support is available by submitting
a ticket on the support site, here:
http://ctl.helpserve.com/Tickets/Submit [1]
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\N\NDRIVERS\N\N
Drivers...
2go PC Username and Password
Issue:
Your 2go PC may require you to enter a username and password when you turn it on.
Resolution:
CTL may have set up a default user name and password for your 2go PC.
Username: default
Password: default
Addi...
2go PC Won't Power On
Issue:
Your 2go PC does not power on when the power button is pressed.
Resolution:
There are several possible causes for why your 2go PC is not turning on.
The battery may be low on power, try plugging the 2go PC into it's A...
2go PC SL10 AC Adapter for purhcase can be found here:
http://ctl.net/ac-adapter-for-2gopad-sl10
CTL does not support 64 bit Windows Operating system on CTL Atom based systems. You can make the 64bit O/S work on Atom based systems but there are several issues: The first is that the manufacturers do not provide a complete set of 64 bit drivers for com...
Adobe Flash Player on the 2go PC
Issue:
Many popular websites require the installation of Adobe Flash Player.
Resolution:
If your 2go PC has Windows installed follow these steps to install Adobe Flash Player:
Verify you have a valid internet conn...
Boot to a USB drive on the 2goPCIssue:If you need to reinstall the operating system on a 2go PC, you may be required to boot to a USB drive.Resolution:Follow these steps to boot to a USB drive:Press the power button to turn on the 2go PC. Imediately start...
If you are having problems with some of your drivers not installing properly. Make sure that you have the latest .Net Framework install from microsoft. Some drivers require that you have at least version 3.0 or later to install. You can get the lastest ...
If you are missing the Bluetooth software shortcuts on your NL2 running Windows XP you can download and install the software which will automatically place the shortcuts on the Desktop and in the Start Menu. The software can be downloaded on our ftp sit...
The 2go PC Convertible ships pre-installed with Parents Carefree parental control software.Parents Carefree allows you to lock down the computer to control when a child can or cannot use the 2go PC.This software also prevents you from changing the Time an...
If your device cannot see any wireless networks that it can connect
to, use the following troubleshooting steps as a guide to finding the
solution:
1) Some models have a Wireless switch located on the device itself.
Be sure that the switch is in th...
To disable EasyBits from automatically starting with Windows boot the pad. Wait for EasyBits to completely start up. Click on a gear symbol in the upper right-hand corner and choose Settings. EasyBits Quick Settings window will open. In the General tab un...
E10 Power SettingsIssue:Advanced power settings on the E10 may not save correctly when using Windows XP with the Intel Power Manager installed.Resolution:The Intel Power Manager software makes changing Windows XP's power settings easier, however more ad...
Your NL2 2GoPC netbook has the option to attach a lanyard to your stylus to prevent it from being lost. The lanyard will be in the box that your NL2 came in, you will also need a paper clip.Here is a quick step by step guide on how to attach the stylus to...
To disable Auto Rotation on NL2
1) Press Home button Twice (Located on the right hand side of the
display panel)
2) Intel menu will pop up on the right of the screen.
3) Uncheck the box on the left corner of the menu that says " Auto
Rotation"...
HOW TO FIND IMEI NUMBER OF YOUR 3G CARD
ISSUE:
Some service carriers require 3G card IMEI # to be able to activate
there services. There are two possible ways to find out the correct
IMEI listed below:
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RESOLUTION:
...
Below is the instruction on how to remove Parents Carefree from your
NL2 for both Windows XP and Windows 7
WINDOWS XP:
Log into the managment configuration center of Parents Carefree,
click "Uninstall" and then click next. You will be asked to pr...
Unable to install wireless driver for my E10Issue:Unable to install the Wireless driver after downloading it from the website.Resolution:The Wireless driver for your E10 will need to be manually installed.You will first need to go into the Device Manager....
I get errors after updating drivers on my 2go PC Convertible
Issue:
After installing updated drivers you may experience errors. These .dll errors indicate that your Windows Operating System has become partially corrupt. This corruption may disrupt norma...
Linux on the 2go PC
Issue:
Currently not all 2go PCs support Linux.
Resolution:
Below is a list of the 2go PCs and the distribution of Linux they support.
2go PC Celeron: Ubuntu 8.10 and above.
2go PC Atom E09I6: Ubuntu 8.10 and above.
2go PC ...
\N\NI CAN'T LOGIN TO MY 2GOPAD\N\N
I setup my 2goPad to require pressing "Crtl+Alt+Delete" to login to
the system, but when I get to that screen there is no option to bring
up the virtual keyboard.
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\N\N RESOLUTION:\N\N ...
Manual for the 2go PC
Issue:
The 2go PC may not have shipped with a manual.
Resolution:
Documentation for the various models of the 2go PC can be accessed from the "Downloads" section.
Click here for Downloads.
Additional Information:
Read...
My 2go PC tablet still has unknown devices after installing all the drivers.
Issue:
The unknown devices are seen in the Device Manager because the Device Control Package software has not been installed.
Resolution:
The device Control Package softwa...
If you are seeing or have received your NL2 with a black boarder around the edge. This is caused by the resolution being set lower than the native resolution of the LCD screen. To remove the boarder simply adjust your resolution to 1366 x 768. For more in...
My NL1’s Quick Controller Button doesn’t work When you press the Quick Control button on the NL1 – the software doesn’t respond. The issue is most likely caused by a driver software corruption or a possible unstable version of the driver.Resolution:To fi...
This normally happens when SATA mode is not correctly configured in BIOS. To configure the SATA mode you need to enter the BIOS by tapping the Del key during system POST. In BIOS go to the Configuration tab and set the SATA mode to AHCI if you are running...
CTL Products have a recovery partition with a copy of the operating
system that was installed on the machine when it was first purchased.
To re-install the operating system from the recovery partition, follow
these steps:
**NOTE: IT IS HIGHLY RECOMM...
Reload Windows from USB thumbdriveIssue: How do I reload Windows without a CD drive?Resolution:Reload Windows from thumbdrive.What you need.A blank flash drive larger then 1 GB.Your 2 Go PC Quick Restore CD. There are 2 free tools you need to create the b...
If right-click doesn’t work in the tablet – it is most likely because you are in Blue Dolphin Operating System skin software. Please put the cursor at the top of the LCD. A service menu will drop down. Click MENU and them CLOSE BLUE DOLPHIN. After that yo...
Running Webkinz on the 2go PC
Issue:
The popular kid's game, Webkiz, requires a screen resolution of at least 1024 x 768. Most models of the 2go PC have a screen resolution limitation of 1024 x 600. This means the bottom part of the screen will be cut o...
This may happen because the it is very easy to double tap the Auto
Brightness Adjust box in the notebook manager, so it gets unchecked
and then checks right back again.
To fix the problem open the Notebook Manager (the button which looks
like two ge...
Can I use a stylus with my 2goPad SL10?My 2goPad did not come with a stylus but I need to use one for better writing performance on the touch screen.Resolution:You can use a stylus on the 2goPad. It is a special kind of stylus called a capacitive stylus....
Using Remote Desktop on the E10Issue:When using Remote Desktop Connection on the E10 the Caps Lock key may be stuck on or non-responsive. This is due to a conflict between the onscreen display software and the Remote Desktop Connection software.Resoluti...
http://www.youtube.com/user/CTLTechTV [1]
Links:
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[1] http://www.youtube.com/user/CTLTechTV
Below is the software that comes your NL2 for both Windows XP and 7. Please note that this is a list only for the software not the drivers. Also if you have the EDU stack and require the additional software please contact support.Artrage 2 Easy to use pai...
Where is the serial number on the 2go PC?
Issue:
You will be required to provide the serial number of your 2go PC if you contact CTL for support.
Resolution:
There are several places where the serial number may be located:
The serial number may b...
2goPC Windows 7 Power Settings
Issue:
As more and more users switch to Windows 7, it is important to know about the default power settings on Windows 7 especially on 2goPC netbooks.
Details:
In Windows 7, the de...
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