How can I find out what kind of components my computer has without
opening it up?
If you are able to boot into windows successfully and your system is
running fine but you are just looking for driver updates the easiest
way to go about it is to down...
2gopc SL10 battery pack can be purchased here. (please note the
battery must be swapped by CTL)
http://ctl.net/battery-for-the-2gopad-sl10
To become an authorized CTL reseller, please download and return the following form: ftp://ftp.ctlcorp.com/marketing/businesapp.doc
\N\NHDTV BACKLIGHTS: LED VS CCFL\N\N
This is a more technical area, and one that more casual consumers
might want only to gloss over. Backlighting is just what it sounds
like-light that comes from the rear of the TV or Monitor in order to
illuminate...
CTL DISK IMAGING SERVICES
CTL builds our systems with industry best, brand name hardware. We
want your software installation to be as good as our hardware. CTL
strives to provide customers with intelligently installed Microsoft
operating systems on...
Information about CTL's electronics ewaste recycling programs:
Link to information about CTL's Electronics Recycling programs: http://www.ctlcorp.com/v4/t-ewasterecycling.aspx
Recycling pick up request form for authorized accounts: http://www.ctlcor...
CTL warranty Grid Document. The warranties are available at time of
purchase.
blog.ctlcorp.com / www.prweb.com / www.ctlcorp.com
The details of our imaging policy AND THE IMAGE FORM that the
customer needs to fill out can be found here:
http://www.ctlcorp.com/go/forms/image [1]
Links:
------
[1]
http://www.google.com/url?q=http%3A%2F%2Fwww.ctlcorp.com%2Fgo%2Fforms%2Fimage&am...
Does my computer have a recovery partition?
CTL is now selling computers with a recovery partition; a section of your hard drive where Windows installation files are saved. The recovery partition is used instead of a restore CD.
If your computer w...
Drivers and updates for CTL, Nexus and 2go products as well as 3rd party components can be downloaded from http://www.ctlcorp.com/v2/erms/doc_lib/support.aspx
Drivers and updates may be downloaded directly from CTL's FTP site at: ftp://ftp.ctlcorp.com/PUBLIC/
HARD DRIVE IS NOT SHOWING CORRECT AMOUNT OF SPACE? \N\NISSUE:\N\N
Hard drive does not show the exact size what it is rated for i.e 1TB
= approx 931GB
-------------------------
\N\NRESOLUTION:\N\N
This variation in size is caused due to the fact...
If you are considering getting a new computer with Windows XP Professional, here are a few things you should know about XP Downgrade rights.If you purchase Windows 7 Professional or Windows 7 Ultimate, you can legally have XP Professional installed on you...
HOW TO FIND IMEI NUMBER OF YOUR 3G CARD
ISSUE:
Some service carriers require 3G card IMEI # to be able to activate
there services. There are two possible ways to find out the correct
IMEI listed below:
-------------------------
RESOLUTION:
...
If you are not receiving your updates or responses to your tickets. You may need to add support@ctl.helpserve.com to your emails white list. Since all updates and responses come in the form of an email. Your email provider/software may be blocking or send...
ANSWER:
The display is in safe mode and you will need to reset the display to
get the display out of the safe mode. There are 2 different model
revisions. Please choose the method that will match your revision.
Depending on the revision of the monit...
CTL accepts Intel Flex points for IPD customer on certain products.
Search www.ctlcorp.com using the term "Flex". The current and
available sku's will show up in the search.
Many of the CTL current and historical desktop include Intel VPRO
technology. With Vpro, you can:
* Manage the PC Virtually Anywhere
* Smart Security and manageabilty on every chip
* Reduce Cost, improve security and ROI. The following links p...
\N\NINTEL WARRANTY & SUPPORT INFORMATION\N\N \N\NISSUE:\N\N
How to get warranty and support on the Intel reader?
-------------------------
\N\NRESOLUTION:\N\N
CTL provides basic Information and support for the Intel readers. All
advanced support a...
Contact us at: info@ctlcorp.com or download our reseller application
here:
http://blog.ctlcorp.com/ctl-authorized-reseller-application/ [1]
Links:
------
[1] http://blog.ctlcorp.com/ctl-authorized-reseller-application/
If you are receiving a message that says your copy of Windows needs to be activated here is some information on how to activate windows.Open Windows Activation by clicking the Start button , right-clicking Computer, clickin...
The page for CTL's online warranty registration is located at: http://www.ctlcorp.com/registration/product.aspx?hdr=Support
Our pixel policy can be found in the Terms and Conditions section of CTL's ecommerce website at http://www.ctlcorp.com/v4/t-checkouttermsandconditions.aspx
Our Reseller toolkit contains high and low resolution product images and spec sheets for CTL Laptops; CTL Monitors; Nexus TVs; and 2go Netbooks: http://www.ctlcorp.com/v2/erms/doc_lib/toolkit.aspx?dir=C:\Inetpub\ftproot\marketing\toolkit\Nexus
CTL sells refurbished products through various etailers, retailers,
and dealers. Refurbished products generally carry a 90 day parts and
labor warranty only. Unless proof of purchase is provided, the
original refurbished purchase date will be the date CTL...
Restoring Windows 7Issue:CTL uses a Recovery Partition instead of shipping a Windows 7 Restore Disk with your computer. The Recovery Partition is a protected section of your hard drive where Windows 7 installation files are saved.Restoring Windows with a ...
Returns For Refund, Exchange or Credit
Items purchased by end-users online directly from CTL can be returned for refund, exchange or credit as follows:
Items must be returned with original packaging and all accessories and documentation in new condi...
\N\NS4R SERVER SERIAL NUMBER GUIDE\N\N \N\NISSUE:\N\N
How to locate the correct serial numbers of the S4R Server for RMA
purposes? \N\NREQUESTING RMA FOR S4R SERVERS PLEASE DOWNLOAD THE PDF
ATTACHMENT, IT HAS STEP BY STEP INSTRUCTIONS TO LOCATE THE SE...
Please click on this link for Intel's Vpro Processor Activation
Process:
http://www.intel.com/content/www/us/en/remote-support/implementation-of-intel-vpro-technology.html
[1]
Links:
------
[1]
http://www.intel.com/content/www/us/en/remote-support/...
You may encounter this issue when your USB drivers are corrupt. At this point some of the USB ports may deactivate.To fix the issue go to the Device Manager, right-click on each of the Root Hub and uninstall each of those devices. After rebooting the comp...
http://www.youtube.com/user/CTLTechTV [1]
Links:
------
[1] http://www.youtube.com/user/CTLTechTV
Warranty information can be found in the Terms and Conditions section of CTL's ecommerce website at http://www.ctlcorp.com/v4/t-checkouttermsandconditions.aspx
Information on Intel's development of thin mini ITX can be found
here. http://www.intel.com/cd/channel/reseller/asmo-na/eng/421553.htm
[1]
CTL's AIO 650 incorporate the thin mini ITX standard.
Links:
------
[1] http://www.intel.com/cd/channel/resel...
WINDOWS 8 ON NL1
ISSUE:
BIOS LOCK DOWN AFTER INSTALLING WINDOWS 8 TEST VERSIONS
-------------------------
RESOLUTION:
Unfortunately the NL1's are not compatible with Windows 8. No Unlock
codes are available for Bios. Only resolution to thi...
How do I make my own recovery disc on my Windows 7 computer?Issue:CTL's computers running Windows 7 have a recovery partition installed to recover the system back to its original factory condition, but many people are wanting to have a disc they can run...
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