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If a repair is needed on a CTL or 2go pc, visit ctl.helpserve.com and select the "Submit a Ticket" option on the Home page. Select the "Product Technical Support" department and click "Next". Fill in the General Information and the User Info fields. In th...
2go PC netbooks are unable to upgrade to Windows 8, as they do not meet the minimum operating requirements of the newest Windows operating system. Attempting to upgrade a 2go PC to Windows 8 may have unexpected results, which may lead to internal dama...
There are three main methods of installing drivers. Computers generally have the ability to detect the devices that are installed in them and may be able to perform a driver install automatically. To see if this is possible, follow these steps (For Win...
How can I find out what kind of components my computer has without opening it up? If you are able to boot into windows successfully and your system is running fine but you are just looking for driver updates the easiest way to go about it is to down...
It has been brought to our attention that SOME of our M650 ALL IN ONE COMPUTERS WITH THE MITAC SYSTEM BOARD installed will not power on or (appear not to power on). It has been found that when the computer is powered off for approximately 2 hours or longe...
The following cables are included: VGA, Display Port, Audio
The following cables are included: VGA, Audio
https://support.google.com/chromebook/?rd=1#topic=3399709&contact=1 [https://support.google.com/chromebook/?rd=1#topic=3399709&contact=1]
PRINTING & SAVING (THE CLOUD!) PRINTING Printing will be available from your Chromebook at select printer stations (to be determined). However, the beauty of 1:1 technology is bypassing the need for most printing and to go _paperless_! You are encourag...
KEYS & SHORTCUTS Chromebooks also has a different keyboard to what you may have seen on other laptops. For starters, there is no CAPS LOCK key. This has been replaced with a dedicated Search key which will launch the App Menu. The App Menu is a place w...
https://www.youtube.com/watch?v=mSbZQNJwPuI [https://www.youtube.com/watch?v=mSbZQNJwPuI]
https://www.youtube.com/watch?v=fWGPzoKGxhU [https://www.youtube.com/watch?v=fWGPzoKGxhU]
https://www.youtube.com/watch?v=afnsfuHX5WU [https://www.youtube.com/watch?v=afnsfuHX5WU]
How to Change Your Screen Resolution Many netbooks come with a default 1024x600 pixels (or similar) small screen resolution, which can cause problems in some apps or a lot of awkward scrolling. If you want to increase the amount of screen real estat...
If you need to check the version of Windows that is running on your PC, try the following steps: [1] Check For Operating System Information In Windows 8.1 Or Windows RT 8.1 * Swipe in from the right edge of the screen, tap Settings, and then t...
If your PC is currently running Windows 8 (or Windows RT) and you want to update to Windows 8.1 (or Windows RT 8.1) in most cases you'll see this free update prominently featured on the Windows Store home page. If you've opened the Store and you don't ...
If your PC is currently running Windows 8 or Windows RT, it's free to update to Windows 8.1 or Windows RT 8.1. And unlike previous updates to Windows, you'll get this update from the Windows Store. 1. BEFORE YOU BEGIN The system requirements for W...
For most laptops and tablets using Windows 8 and Windows RT, sleep is the default shutdown mode. You may change this setting to help conserve power. TO CHANGE THE DEFAULT SHUTDOWN OPTION 1. Swipe in from the right edge of the screen, and tap SEA...
A USB Recovery Drive can be created within Windows 8, that may be used to Refresh or Reset [1] your PC in the event there is a problem with the recovery partition in the future. A USB Recovery Drive can also be useful to help save space on the main sto...
192LX- fully supported (height/weight/Rotation) 2001- fully supported (height / weight/ Rotation) 2151- full supported (height/ weight/Rotation) 2361- supporter(height/weight/rotation*) * rotation needs slight manipulation to fully rotate 2...
The new CTL 2000 (20")has the following specs + cables. 19.5" LED, Analog + DVI, with speakers. DVI cables are included.
The following cables are included with the LP2151 VGA DVI Audio Power
The following cables are included with the LP2001 VGA DVI Audio Power
The following cables are included with the CTL LP2361 VGA Audio Power
The following cables are includes with the CTL LP2701A: VGA Audio Power
Driver Location for the 2Go E12. 32bit OS is the only supported version. 64bit drivers have not been developed by Intel. DRIVER LINK SOFTWARE STACK FILES
IF your PC isn't running well, you can refresh it without losing photos, music, videos, and other personal files. To Refresh Windows 8, follow these steps: 1) Press Windows key + I to launch the Charms Menu 2) Click "Change PC Settings" 3) Cli...
The Intel® Driver Update Utility keeps your system up-to-date. It detects which driver updates are relevant to your computer, and then helps you install them quickly and easily. LINK TO INTEL SITE [1] Use the Download Center [2] to manually down...
It has come to our attention that there may be a software conflict with a pre-loaded software program and various Zoll® software programs. In order to resolve this issue, please follow these steps: 1) Press Start, and type MSCONFIG in the search fie...
To enable the Digital Microphone on the Intel DH61AG Motherboard, follow these steps: 1) Access BIOS settings. 2) Navigate to Onboard Devices 3) Change Front Panel Audio to High Definition Front Panel 4) Change Internal SPDIF/DMIC Header to...
WHAT IS DISPLAY PORT? YOU MAY NOTICE ON ONE OF CTL'S NEWER SYSTEM AND VIDEO CARDS THAT THERE IS ANOTHER PORT THAT LOOKS SIMILAR TO HDMI, THIS IS YOUR DISPLAY PORT. IT IS ESSENTIALLY THE SAME THING AS HDMI AS IT CAN CARRY BOTH VIDEO AND AUDIO SIGNALS TH...
GMAIL - CANNOT OPEN YOUR DEFAULT EMAIL FOLDERS GSYNC.DL If you are trying to open outlook and get the above mentioned error here the way to fix it. ------------------------- RESOLUTION: Follow the directions mentioned on the link, contact your nea...
To gain access to user serviceable components such as the hard drive and memory in an NL3, follow these steps: 1) Power the unit OFF, close the clamshell, and place the unit battery side up on a smooth, flat surface 2) Remove the battery and a/c a...
My All-in-One computer will not mute the speakers when the headphones are plugged in. If you have an All-In-One with an Intel DH61AGL motherboard installed and running Windows 7 you may need to update the audio drivers to the latest offered. You can...
If, when powering on a 2go PC, it does not pass the initial 2go logo screen, then the system has experienced a hardware failure and will need to be sent to our facility for repair. For instructions on requesting an RMA, click the following link: ht...
The drivers specifically tested for the CTL W25CEV are available here [1]. The drivers for all CTL Notebooks are located here [2]. Links: ------ [1] https://ctl.box.com/s/98i5bku8xjwfc028ezed [2] https://ctl.box.com/s/mlqvvza3ar/1/65741457
MITAC AIO M650 DISPLAY - TROUBLESHOOTING MOMENTS AFTER POWERING ON MY AIO THERE IS NO PICTURE ON THE DISPLAY. This can be caused by a few problems, These are the steps to check towards a diagnosis going from the easily accessible parts down to pul...
If Windows 8 has been installed on a 2go pc, and the error message "Boot Certificate Expired" is displaying when the unit is powered on, follow these steps in order to resolve the issue (Note: This procedure will only be successful with Windows install...
DQ77KB AND AIO 650 ISSUE: There is a compatibility issue that has arisen with the Intel DQ77KB motherboard and the AIO650 chassis. The Fan header for the CPU cannot be plugged in due to the way the processor heatpipe covers the board and the location...
Procedure to Lock or Unlock the Power button on LP2151 monitors: Press and hold the two left menu buttons on the front panel of the monitor (Example: O-O-X-X-X). A gauge will be displayed on the screen stating "Power Button Locking" or "Power But...
The following 2goPC netbooks will not be receiving drivers or support for Windows 8. NL3 NL2 NL1 E12 E11 E10 E09 These models will not have support for Windows 8 because they may not pass all of the required hardware compatibil...
Here are some keyboard shortcuts that will aid in navigating through Windows 8: Windows Key = Toggle between Next Window and Legacy Desktop views. Ctrl + Shift + Esc = Task Manager. Windows + C = Settings, Devices, Start, Share, and Search. This me...
MONITOR DOESN'T SHOW ANY PICTURE AFTER PLUGGING SOURCE IN THIS ISSUE IS MOST COMMON FOR MONITOR MODELS: LP2001, LP2151, LP2300, LP2361, LP2701 CONTROL PANEL BUTTONS \"1\" \"DOWN ARROW\" \"UP ARROW\" \"2\" \"POWER BUTTON\" -| 1 ^ V 2 |- LED -P- ISSUE:...
MOUSE CURSOR STUCK IN LOWER LEFT CORNER ON NL2 ISSUE: Mouse cursor gets stuck in lower left corner of screen and will not allow user to move mouse, or perform any mouse related functions using the touchpad or the touch screen -----------------------...
Accessories for the 2go PC line can be located at our website at http://ctl.net/computer-hardware/accessories [1] Links: ------ [1] http://ctl.net/computer-hardware/accessories
HOW TO USE THE 3G DATA CONNECTION WITH A 2GOPC ISSUE: You want to use a 2goPC netbook with the intent of using a 3G internet connection. ------------------------- RESOLUTION: There are a few steps you will need to take to ensure that you are able...
It has been that discovered that on a few of the latest models of our classmate line the video will become distorted randomly, and very commonly after the unit wakes up from hibernation. We have been able to narrow down the cause of this. If your unit ...
If you are looking for manuals for your CTL monitor, please follow the link to our FTP below. If you are having trouble with your monitor, and the manual does not answer your questions, please feel free to create a ticket, and a tech will assist you. ...
Driver Location for the 2Go SL10. Windows 7 32bit OS is the only supported version. 64bit drivers have not been developed by Intel. DRIVER LINK
WINDOWS 8 ON NL1 ISSUE: NL1 Stuck on Bios Screen with an unlock prompt after installing Windows 8. ------------------------- RESOLUTION: Unfortunately the NL1's are not compatible with Windows 8. There are no Unlock codes are available for...
The initial driver location for all CTL Notebooks is located here [1]. The drivers specifically tested for the CTL SW7 are available here [2]. There are tested drivers available for Windows Vista [3], and Windows XP. [4] [5] Links: ------ [1] https...
The initial driver location for all CTL Notebooks is located here [1]. The drivers specifically tested for the CTL TW7 are available here [2]. There are tested drivers available for Windows Vista [3], and Windows XP. [4] Links: ------ [1] https://c...
The initial driver location for all CTL Notebooks is located here [1]. The drivers specifically tested for the CTL TW8 are available here [2]. There are tested drivers available for Windows 7 32bit [3], 64bit [4], Vista [5] and Windows XP. [6] Link...
The initial driver location for all CTL Notebooks is located here [1]. The drivers specifically tested for the CTL SP15R are available here [2]. There are tested drivers available for Windows 7. Drivers that have an x86 appended to the end of...
The initial driver location for all CTL Notebooks is located here [1]. The drivers specifically tested for the CTL PMN70D are available here [2]. There are tested drivers available for Windows 7 32bit [3], 64bit [4], and Windows XP. [5] Links: -...
The initial driver location for all CTL Notebooks is located here [1]. The drivers specifically tested for the CTL TW9 are available here [2]. These drivers are available for Windows 7. Links: ------ [1] https://ctl.box.com/s/mlqvvza3ar/1/65741...
The initial driver location for all CTL Notebooks is located here [1]. The drivers specifically tested for the CTL MB40II5 are available here [2]. There are tested drivers available for Windows 7, and a directory with utility programs here [3] [...
The initial driver Location for the WSCA Model GS3.b is located here [1]. These are drivers that are tested by CTL. There are tested drivers available for Windows XP [2]. Links: ------ [1] https://ctl.box.com/s/mlqvvza3ar/1/200811480 [2] https:/...
The initial driver location for the WSCA Model GS3 is located here [1]. The GS4 was configurable with two different motherboards and thus the driver stack for each differs, you will need to determine which motherboard your system has before proceed...
The initial driver location for the WSCA Model GS4 is located here [1]. The GS4 was configurable with two different motherboards and thus the driver stack for each differs, you will need to determine which motherboard your system has before proceed...
The initial driver Location for the WSCA Model GS4.b is located here [1]. These are drivers that are tested by CTL. There are tested drivers available for Windows XP [2]. Links: ------ [1] https://ctl.box.com/s/mlqvvza3ar/1/200855750 [2] https://ct...
The initial driver Location for the WSCA Model GS5 is located here [1]. These are drivers that are tested by CTL. There are tested drivers available for Windows XP [2]. Links: ------ [1] https://ctl.box.com/s/mlqvvza3ar/1/200856660 [2] https:/...
The initial driver Location for the WSCA Model GS6 is located here [1]. These are drivers that are tested by CTL. There are tested drivers available for Windows XP [2]. Links: ------ [1] https://ctl.box.com/s/mlqvvza3ar/1/200859646 [2] https://ctl....
The initial driver location for the WSCA Model GS7 is located here [1]. The GS7 was configurable with two different motherboards and thus the driver stack for each differs, you will need to determine which motherboard your system has before proceed...
The initial driver Location for the WSCA Model GS8 is located here [1]. These are drivers that are tested by CTL. There are tested drivers available for both Windows Vista [2] and Windows XP [3]. Links: ------ [1] https://ctl.box.com/s/mlqvvza3ar/1...
The driver download location for the WSCA Model GS10 is located here [1]. These are drivers that are tested by CTL. There are tested drivers available for Windows XP [2]. Links: ------ [1] https://ctl.box.com/s/mlqvvza3ar/1/200884836 [2] https://ct...
The initial driver Location for the WSCA Model GT14 is located here [1]. These are drivers that are tested by CTL. There are tested drivers available for both Windows 7 [2] and Windows XP [3]. Links: ------ [1] https://ctl.box.com/shared/mlqvvza3ar...
The initial driver Location for the WSCA Model GT14 is located here [1]. These are drivers that are tested by CTL. There are tested drivers available for both Windows 7 [2] and Windows XP [3]. Links: ------ [1] https://ctl.box.com/shared/mlqvv...
The initial driver Location for the WSCA Model GS14 is located here [1]. These are drivers that are tested by CTL. There are tested drivers available Windows 7 [2]. Links: ------ [1] https://ctl.box.com/shared/mlqvvza3ar/1/222834836 [2] https:/...
The initial driver Location for the WSCA Model GT14 is located here [1]. These are drivers that are tested by CTL. There are tested drivers available for both Windows 7 [2] and Windows XP [3]. Links: ------ [1] https://ctl.box.com/shared/mlqvvz...
The initial driver Location for the WSCA Model GC14 is located here [1]. These are drivers that are tested by CTL. There are tested drivers available for both Windows 7 [2] and Windows XP [3]. Links: ------ [1] https://ctl.box.com/shared/mlqvv...
CTL Tested Drivers can be downloaded HERE. The latest Intel Drivers and information on this motherboard can be found directly on the Intel site - DIRECT LINK. Intel changes there support site routinely. If the direct link doesn't work please go to INTEL ...
CTL Tested Drivers can be downloaded HERE. The latest Intel Drivers and information on this motherboard can be found directly on the Intel site - DIRECT LINK. Intel changes there support site routinely. If the direct link doesn't work please go to INTEL ...
Please click on this link for Intel's Vpro Processor Activation Process: http://www.intel.com/content/www/us/en/remote-support/implementation-of-intel-vpro-technology.html [1] Links: ------ [1] http://www.intel.com/content/www/us/en/remote-support/...
Many of the CTL current and historical desktop include Intel VPRO technology. With Vpro, you can: * Manage the PC Virtually Anywhere * Smart Security and manageabilty on every chip * Reduce Cost, improve security and ROI. The following links p...
CTL Tested Drivers can be downloaded HERE. The latest Intel Drivers and information on this motherboard can be found directly on the Intel site - DIRECT LINK. Intel changes there support site routinely. If the direct link doesn't work please go to INTEL ...
CTL Tested Drivers can be downloaded HERE. The latest Intel Drivers and information on this motherboard can be found directly on the Intel site - DIRECT LINK. Intel changes there support site routinely. If the direct link doesn't work please go to I...
Driver Location for the 2Go NL1. 32bit OS is the only supported version. 64bit drivers have not been developed by Intel. WINDOWS 7 DRIVER LINK WINDOWS XP DRIVER LINK and WINDOWS 7 SOFTWARE WINDOWS XP
Driver Location for the 2Go NL2. 32bit OS is the only supported version. 64bit drivers have not been developed by Intel. WINDOWS XP DRIVER LINK WINDOWS 7 DRIVER LINK and [1]RETAIL SOFTWARE [2]EDUCATIONAL SOFTWARE Links: ------ [1] h...
HARD DRIVE IS NOT SHOWING CORRECT AMOUNT OF SPACE? \N\NISSUE:\N\N Hard drive does not show the exact size what it is rated for i.e 1TB = approx 931GB ------------------------- \N\NRESOLUTION:\N\N This variation in size is caused due to the fact...
HOW TO LOCATE THE IMEI NUMBER FROM YOUR 3G CARD ISSUE: Some service carriers require 3G card IMEI # to be able to activate there services. There are two possible ways to find out the correct IMEI listed below: ------------------------- RESOLU...
\N\NS4R SERVER SERIAL NUMBER GUIDE\N\N \N\NISSUE:\N\N How to locate the correct serial numbers of the S4R Server for RMA purposes? \N\NREQUESTING RMA FOR S4R SERVERS PLEASE DOWNLOAD THE PDF ATTACHMENT, IT HAS STEP BY STEP INSTRUCTIONS TO LOCATE THE SE...
ALL IN ONE TOUCH SCREEN ISSUES ISSUE: If you are have problems with the touch screen responding. ------------------------- RESOLUTION: First try calibrating the screen. * Tap the START button, CONTROL PANEL and then HARDWARE AND SOUND. * Un...
INTEL WARRANTY & SUPPORT INFORMATION ISSUE: How to get warranty and support on the Intel reader? ------------------------- RESOLUTION: CTL provides basic Information and support for the Intel readers. All advanced support and repairs are done dir...
WE HAVE NO AFFILIATION WITH 2GO MOBILE MESSENGER. If you are trying to find 2go PC to chat on your phone or to download to chat on your PC, go to : http://www.2go.co.za/ [1] We are 2goPC, which is the CTL USA brand for a line of small laptop / netbo...
Contact us at: info@ctlcorp.com or download our reseller application here: http://blog.ctlcorp.com/ctl-authorized-reseller-application/ [1] Links: ------ [1] http://blog.ctlcorp.com/ctl-authorized-reseller-application/
Additional motherboard drivers for CTL Vista GS machines can be found here: https://ctl.box.net/shared/mlqvvza3ar#/shared/mlqvvza3ar/[object Object]/91154968 [1] Links: ------ [1] https://ctl.box.net/shared/mlqvvza3ar#/shared/mlqvvza3ar/[object Ob...
Information on Intel's development of thin mini ITX can be found here. http://www.intel.com/cd/channel/reseller/asmo-na/eng/421553.htm [1] CTL's AIO 770/780/650 incorporate the thin mini ITX standard. Links: ------ [1] http://www.intel.com/cd/chann...
CTL WILL GENERALLY NOT PROVIDE RECOVERY MEDIA FOR DONATED OR REFURBISHED PC'S. CTL will provide restore media for PC's sold directly by CTL, or through CTL's retail and reseller partners. CTL WILL REQUIRE PROOF OF PURCHASE FOR SUPPORT AND WARRANTY REQUES...
CTL IMAGING SERVICES CTL builds our systems with industry best, brand name hardware. CTL wants your software installation to be as good as our hardware. CTL strives to provide customers with intelligently installed Microsoft operating systems on all o...
The details of our imaging policy AND THE IMAGE FORM that the customer needs to fill out can be found here: http://www.ctlcorp.com/go/forms/image [1] Links: ------ [1] http://www.google.com/url?q=http%3A%2F%2Fwww.ctlcorp.com%2Fgo%2Fforms%2Fimage&am...
CTL sells refurbished products through various etailers, retailers, and dealers. Refurbished products generally carry a 90 day parts and labor warranty only. Unless proof of purchase is provided, the original refurbished purchase date will be the date CTL...
CTL warranty Grid Document. The warranties are available at time of purchase.
blog.ctlcorp.com / www.prweb.com / www.ctl.net
ANSWER: The display is in safe mode and you will need to reset the display to get the display out of the safe mode. There are 2 different model revisions. Please choose the method that will match your revision. Depending on the revision of the monit...
CTL accepts Intel Flex points for IPD customer on certain products. Search www.ctlcorp.com using the term "Flex". The current and available sku's will show up in the search.
The following are stocking sku's at ingram micro distributors: www.ingrammicro.com KW8423- CTL 27" LED LP2701 KW8421- CTL 22" LED LP2151 KW8424- AIO 22" LED All in 1 PC w/ DVDRW/No touch (this is L5 integration) Barebone only KW8425- AIO...
SLOW SYSTEM RESPONSE WITH WINDOWS SERVER 2008 R2 AND WINDOWS 7 This fix applies to the following Intel server boards: S3420GP, S5500BC, S5500HCV, S5500WB, S5520HC, S5520UR, S5520SC, and SC5650SCWS. DESCRIPTION OF ISSUE: Server responds slow...
To disable Auto Rotation on NL2 1) Press Home button Twice (Located on the right hand side of the display panel) 2) Intel menu will pop up on the right of the screen. 3) Uncheck the box on the left corner of the menu that says " Auto Rotation"...
If you require technical support for a CTL or 2go product, you may contact our technical support department via telephone at 800.645.8670, email at support@ctl.helpserve.com , live via live chat or by opening a ticket directly online at http://ctl.helpser...
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